Privacy policy

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The French version of the legal agreements, legal notices, and terms and conditions of sale is considered the only current and valid version of this document. Any translated version is provided solely for your convenience, to help you read and understand the French version. Translated versions are not legally binding and cannot replace the French versions. In case of any dispute or inconsistency, the French-language legal agreements and policies shall prevail.

Introduction

As part of its activity, SHERPA KITCHEN — registered with the Annecy Trade and Companies Register under number RCS 898006028, with a share capital of €2,000 — may collect and process information, some of which qualifies as “personal data.” SHERPA KITCHEN places great importance on respecting privacy and only uses data responsibly, confidentially, and for a specific purpose.

Definitions

Publisher: The natural or legal person who publishes the online public communication services.

Website: All websites, webpages, and online services offered by the Publisher.

User: Any person using the Website and its services.

Nature of the data collected

On the website refugelacblanc.com, two types of data may be collected:

  • Data you provide directly. These are the details you send us directly, either through a contact form or by emailing us. The following fields are required in the contact form: “first and last name,” “company or organisation,” and “email.”
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Legal basis

Personal data is collected only after the user has given explicit consent. This consent is obtained in a valid manner (buttons and checkboxes), and is free, informed, clear, and unambiguous.

Cookies

Cookie retention period

In accordance with CNIL recommendations, cookies may be stored for a maximum of 13 months from the date they are first placed on the User’s device. This period also corresponds to the maximum duration of the User’s consent to the use of these cookies. The cookie lifespan is not extended with each visit. Therefore, the User’s consent must be renewed once this period has expired.

Purpose of cookies

Cookies may be used for statistical purposes, particularly to improve the services offered to the User by analysing information such as visit frequency, page customisation, actions performed, and content viewed. You are informed that the Publisher may store cookies on your device. These cookies record browsing information (pages viewed, date and time of visits, etc.) that may be consulted during subsequent visits.

User’s right to refuse cookies

You acknowledge having been informed that the Publisher may use cookies. If you do not wish cookies to be stored on your device, most browsers allow you to disable them through their settings.

List of cookies used on the website

  • Cookie « __tm_has_visited ». Used to detect whether the user has already visited the website and to reduce animation time during loading.
  • Cookie « wfwaf-authcookie-* ». Used to anonymously detect a visitor on the site. This data is used to secure sessions and block access in case of malicious behaviour. 

Disclosure of personal data to third parties

No disclosure to third parties.

Your data is not shared with any third parties. However, you are informed that it may be disclosed in accordance with a law, regulation, or a decision issued by a competent regulatory or judicial authority.

Purpose of the reuse of collected personal data

Carrying out prospecting activities
  • Managing technical prospecting operations (including processes such as data standardisation, enrichment, and deduplication).
  • Selecting individuals to carry out loyalty activities, prospecting, surveys, product testing, and promotional actions. Except where consent has been obtained from the individuals concerned in accordance with the conditions set out in Article 6, these operations must not result in the creation of profiles that could reveal sensitive data (such as racial or ethnic origin, philosophical, political, trade-union or religious opinions, sexual life, or health information).
  • Carrying out solicitation activities.

Geolocation

Geolocation for service provision

We collect and process your geolocation data in order to provide you with our services. We may use personal data to determine your real-time geographic location. In accordance with your right to object, as provided by Law No. 78-17 of 6 January 1978 on Information Technology, Files and Civil Liberties, you may disable geolocation features at any time.

Geolocation for matching purposes

We collect and process your geolocation data to allow our services to identify points where you may have crossed paths—both in time and space—with other Users of the service, and to present you with the profiles of those Users. In accordance with your right to object under Law No. 78-17 of 6 January 1978, you may disable geolocation features at any time. You acknowledge that if you do so, the service will no longer be able to show you profiles of other Users.

Geolocation shared with partners for indexing and aggregation (opt-in required)

We may collect and process your geolocation data in collaboration with our partners. We commit to anonymising all data used for this purpose. In accordance with your right to object under Law No. 78-17 of 6 January 1978, you may disable geolocation features at any time.

Device data collection

Collection of profiling data and technical data for service provision

Certain technical data from your device is automatically collected by the Website. This information includes, in particular, your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, and similar technical details. The collection of this data is necessary for the provision of our services.

Collection of technical data for advertising, commercial, and statistical purposes

Technical data from your device is automatically collected and stored by the Website for advertising, commercial, and statistical purposes. This information helps us personalise and continuously improve your experience on the Website.We do not collect or store any personal identifiers (such as name, surname, address, etc.) that may be associated with technical data.The data collected may be sold to third parties.

Data retention

Retention of Technical Data

Technical data is retained only for the period strictly necessary to fulfil the purposes outlined above.

Retention and anonymisation of personal data

Retention during the contractual relationship
n accordance with Article 6-5° of Law No. 78-17 of 6 January 1978 relating to Information Technology, Files and Civil Liberties, personal data undergoing processing is not retained beyond the time required to fulfil the obligations defined at the time the contract was concluded, or for the predefined duration of the contractual relationship.
Retention of anonymised data beyond the contractual relationship / after account deletion

We retain personal data only for the period strictly necessary to achieve the purposes described in these Terms of Use. Once this period has expired, the data is anonymised and kept exclusively for statistical purposes, and will not be used in any other way.

Deletion of Data After Account Deletion

Mechanisms for deleting data are implemented to ensure effective removal once the retention or archiving period necessary for the defined or legally required purposes has been reached. In accordance with Law No. 78-17 of 6 January 1978 on Information Technology, Files and Civil Liberties, you also have the right to request the deletion of your data at any time by contacting the Publisher.

Deletion of Data After 3 Years of Inactivity

For security reasons, if you do not authenticate on the Website for a period of three years, you will receive an email inviting you to log in as soon as possible. If no action is taken, your data will be deleted from our databases.

Account deletion

Account deletion upon request

The User may delete their Account at any time, either by submitting a request to the Publisher or, where available, through the Account deletion option accessible in the Account settings.

Account deletion in the event of a breach of the Terms of Use

In the event of a breach of one or more provisions of the Terms of Use, or of any other document incorporated herein by reference, the Publisher reserves the right, at its sole discretion and without prior notice, to terminate or restrict your access to the services, to your account, and to all Websites.

Notification in the event of a security breach Identified by the publisher

User notification in case of a security breach

We undertake to implement all appropriate technical and organisational measures to ensure a level of security adapted to the risks of accidental, unauthorised, or unlawful access, disclosure, alteration, loss, or destruction of your personal data.

If we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorised access resulting in the risks identified above, we undertake to:

  • Notify you of the incident as soon as possible;
  • Investigate the causes of the incident and inform you of our findings;
  • Take all reasonable measures to mitigate any negative effects or harm that may result from the incident.

Limitation of liability

Under no circumstances shall the commitments set out above regarding notification in the event of a security breach be construed as an acknowledgment of fault or liability relating to the occurrence of the incident.

If we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorised access resulting in the risks identified above, we undertake to:

  • Notify you of the incident as soon as possible;
  • Investigate the causes of the incident and inform you of our findings;
  • Take all reasonable measures to mitigate any negative effects or harm that may result from the incident.

Transfer of personal data abroad

No transfer outside the European Union

The Publisher undertakes not to transfer Users’ personal data outside the European Union.

If we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorised access resulting in the risks identified above, we undertake to:

  • Notify you of the incident as soon as possible;
  • Investigate the causes of the incident and inform you of our findings;
  • Take all reasonable measures to mitigate any negative effects or harm that may result from the incident.

Changes to the terms of use and privacy policy

Commitment not to reduce the level of confidentiality without prior notice

We undertake to inform you in the event of any substantial modification to these Terms of Use and to refrain from significantly reducing the level of protection of your data without first informing you and obtaining your consent.

Applicable law and dispute resolution

Arbitration clause

You expressly agree that any dispute that may arise from these Terms of Use, particularly regarding their interpretation or execution, shall be subject to an arbitration procedure governed by the rules of the arbitration platform mutually agreed upon, to which you will adhere without reservation.

Data portability

L’Éditeur s’engage à vous offrir la possibilité de vous faire restituer l’ensemble des données vous concernant sur simple demande. L’Utilisateur se voit ainsi garantir une meilleure maîtrise de ses données, et garde la possibilité de les réutiliser. Ces données devront être fournies dans un format ouvert et aisément réutilisable.

Data Protection Officer Contact

Kusang SHERPA – Email: contact[at]refugelacblanc.com